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At Sami'shub, your satisfaction is our priority. If you're not completely satisfied with your purchase, we offer a hassle-free return and refund process.
You have 7 days from the date of delivery to return eligible items for a full refund or exchange.
Items must meet the following conditions to be eligible for return:
The following items cannot be returned:
Log in to your account, go to "My Orders", and select the item you wish to return.
Pack the item securely in its original packaging with all tags attached.
Use the provided return label or ship to our return address.
Once inspected, your refund will be processed within 5-7 business days.
Once we receive and inspect your return, we will process your refund:
Want a different size or color? We offer free exchanges for eligible items. Simply initiate an exchange request through your account, and we'll ship the replacement once we receive your original item.
If you receive a damaged or defective item, please contact us within 48 hours of delivery. We will arrange a free return and provide a full refund or replacement at no additional cost.
For any questions about returns, please contact our customer service team:
Email: returns@samishub.com
Phone: +92 300 1234567
WhatsApp: +92 300 1234567